This Shower in Queens, NY, Was Expertly Restored by Our Tile and Grout Cleaners

May 30, 2024

Over time, the tiles and grout in high-traffic areas, such as showers and bathrooms, can become unsightly. Daily wear and tear, as well as the use of harsh cleaning products, can cause damage that standard cleaning methods can't fix. In some cases, professional assistance may be required for restoration. Recently, we received a request from a client in Queens, NY, facing a similar issue.


The owner cleaned her shower regularly, but the surface remained dirty and unappealing despite her efforts. She couldn't restore the surface even after using other DIY guides she found on social media. After considering her options, she decided to seek professional assistance. After searching online for tile and grout cleaners in Queens, New York, she found a link to our website at the top of Google's results.

She had a pleasant time on our user-friendly website, where she found informative blog posts and a picture gallery showcasing before and after images of our work. Our previous jobs' outstanding results gave her confidence that we could provide a reliable solution to restore her shower. She was hoping to resolve her issue quickly, so she completed our online scheduler, and requested a free evaluation at her convenience.

At Sir Grout, we strongly believe that how we present ourselves and our vehicles is crucial in reinforcing the reliability of our services and contributing to a seamless and trustworthy customer experience. We arrived at her home on the appointed date and time, dressed in sharp uniforms and ready to provide an in-home consultation.

Upon assessing the shower, we quickly noticed several problems. The tiles were grimy, the caulking on the joints was damaged, and the grout was deteriorated and unsealed. We explained that grout is porous and can absorb external agents, leading to staining, discoloration, and decay. Therefore, it is necessary to apply a special sealant to prevent further damage.

After the assessment, we suggested our tile and grout cleaning and sealing to fix the problems and restore the surface. Our professional restoration process involves using the best equipment and exclusive products that are both safe and advanced. We reassured the customer that we would address all issues on the surface and give a fresh look to her shower.

We provided a quote without any obligation, which included a comprehensive description of all the steps required for the restoration process. The owner was happy with our reasonable quote and suggested solution, so she promptly scheduled a convenient date and time for us to return and complete the job.

We are committed to fulfilling our promises and ensuring a safe environment for all our customers. From the moment we set up a free quote to the completion of the project, we take extreme care and attention to protect every area during our work. As planned, we returned to restore the shower. After setting up our equipment, we began the multi-step process, keeping the client informed and answering her questions.

First, we deep-cleaned the area with a high-speed scrubber and our exclusive cleaner. This remarkable product, crafted with top-quality ingredients, ensures thorough cleaning without leaving any residue or damaging the surface.

Next, we used a steam cleaner to remove embedded dirt. When the surface was spotless, we repaired and restored the damaged grout, revamping the surface with a beautiful new look.

In the following step, we removed the damaged caulking and replaced it with epoxy. This resilient solution can withstand day-to-day wear, and it's perfect for showers because it's waterproof and resistant to stains, mold, and mildew.

To finish the job, we sealed the grout lines with our flagship sealant, ColorSeal. Our high-quality product protects against dirt, water, stains, and other damage. It is ideal for high-traffic areas because it reduces wear and tear and makes maintenance easier.

ColorSeal is an innovative sealant that can give grout a uniform color and a completely refreshed appearance, significantly enhancing the overall look of the surface. We offer a wide range of colors, which means that most of our clients can find the exact match for their tiles or choose a new one to change the style of their surfaces.

After completing all the necessary steps, we cleaned up and met with our client to showcase the results. The owner loved the surface's renewed appearance and was pleased to see her shower looking beautiful and clean.

She thanked us for our excellent performance and mentioned she would leave a five-star review on Google to help spread the word about our outstanding products and services. She also asked us to return to work on other projects she had in mind.

We always take some time to give our clients a few recommendations and helpful tips for better maintenance. We suggested keeping a weekly cleaning routine using only pH-neutral and soap-free cleaners like Sir Grout's Natural Hard Surface Cleaner. We assured her that our non-toxic product delivers exceptional results without harming anyone in her household, including pets.

On the other hand, using soap-based products or substances with acidic properties can damage the surface because they contain strong chemicals. Moreover, those products leave a sticky foam that can seep into the grout, causing discoloration, staining, and other issues.

It is essential to take measures to help prevent mold and mildew growth. These fungi are dangerous and tend to grow in dark and damp environments, so we recommend keeping the area well-lit when possible, providing a source of fresh air, and drying the surfaces with a squeegee, towel, or terry cloth after using the shower.

Is your shower grimy and unappealing? Don't worry, Sir Grout Queens's tile and grout cleaners have the expertise to restore your home's hard surfaces to like-new conditions and make future maintenance effortless. Contact us today by calling (718) 524-3351 or by using our online scheduling option to schedule a free quote.