A Shower in Flushing, NY, Was Restored and Fortified With Our Grout Sealing Process

June 05, 2024

Grout is a vulnerable component that can suffer severe damage and deterioration. This porous material can crack or peel due to wear and tear, causing issues like water damage. In such cases, professional assistance is necessary for restoration. A client in Flushing, NY, recently contacted us because she was dealing with a similar problem.


Her shower deteriorated over the years, and the surface had missing grout, which caused water to leak into the adjacent room. The homeowner needed a fast solution, so she decided it was best to seek professional help. Thankfully, one of her friends recommended our grout sealing services in Flushing, New York, saying we had done an excellent job in his house earlier this month.

Following her friend's suggestion, she visited our user-friendly website to learn more about us. She enjoyed reading our informative blog posts and browsing our picture gallery. The impressive results of our previous jobs gave her the confidence to fill out our online scheduler and request a free evaluation at her convenience.

Sir Grout is committed to maintaining a professional image that reflects our dedication to providing top-notch service. Our team members take pride in their appearance, and punctuality to address any hard surface issue with their expertise. We wear sharp uniforms and drive well-marked vehicles, ensuring our clients can easily identify us upon arrival.

During the in-home consultation, we noticed a few problems. The surface was in poor condition, with missing grout that caused water damage and leakage. In addition, the grout was unsealed, which is a problem that can lead to staining, discoloration, and decay over time. It's essential to apply a special sealant to prevent further damage.

Following the inspection, we recommended our grout cleaning and sealing service to rejuvenate the surface. We consistently achieve excellent results using high-end equipment and exclusive products. After discussing the proposed solution, we provided a no-obligation quote and a detailed explanation of the restoration process, assuring her that we would effectively address the issues.

The owner was satisfied with our reasonable quote and the proposed solution. She promptly requested our services and scheduled a convenient date and time for us to return and complete the job.

The safety of our clients' homes is our top priority. From the moment we schedule the free quote to the completion of the project, we ensure that all areas are protected during our work. We arrived on the appointed date, eager to begin the job and restore the shower. After setting up our equipment, we proceeded with our multi-step process, keeping our client updated and answering all her questions.

First, we deep-cleaned the area with a high-speed scrubber and our exclusive cleaner. This remarkable product, crafted with top-quality ingredients, thoroughly cleans the surface without leaving any residue or causing any damage to the tiles or grout.

Next, we used a steam cleaner to remove embedded dirt. After restoring the surface to a pristine condition, we fixed the damaged grout and regrouted the joints and the floor with resilient epoxy grout. This mixture withstands day-to-day wear, and it's perfect for showers because it's waterproof and resistant to stains, mold, and mildew.

To finish the job, we applied our top-tier product, ColorSeal, to seal all the grout lines. ColorSeal is our flagship sealant that protects against dirt, water, stains, and other damage. It is especially suitable for high-traffic areas as it reduces wear and tear, making maintenance easier for our clients.

ColorSeal is an innovative sealant that provides grout with a uniform color and a rejuvenated look, significantly enhancing the overall appearance of the surface. It comes in diverse colors, allowing our customers to perfectly match their tiles or choose a new color for a stylish update.

After completing all the steps, we cleaned up and met with our client to show her the results. She was pleasantly surprised by the renewed appearance of the surface and thrilled to see no more water leakage, with her shower looking beautiful and clean.

She thanked us for a job that exceeded her expectations and assured us she would recommend our services to family and friends facing hard surface issues. Additionally, she planned to leave a five-star review on Google to help spread the word about Sir Grout's exceptional products and services.

Maintaining tiles and grout is essential for preserving their appearance and extending their lifespan. For this reason, we always give our clients helpful tips and recommendations for proper maintenance. This includes regular cleaning, periodic sealing, and promptly addressing any issues. We suggest using only pH-neutral and soap-free cleaners, such as Sir Grout's Natural Hard Surface Cleaner.

Our non-toxic product delivers exceptional results and it's safe for everyone, including pets. In contrast, soap-based products or acidic substances contain strong chemicals that can harm surfaces. Additionally, they often leave behind a sticky residue that can penetrate grout, leading to several problems like discoloration and staining.

Mold and mildew thrive in dark, damp environments, presenting a significant threat. To prevent the growth of these harmful fungi, it's essential to take certain measures. We recommend keeping the area well-lit, ensuring proper ventilation, and drying surfaces thoroughly with a squeegee, towel, or terry cloth.

Is your shower looking grimy and unappealing? Don't worry, Sir Grout Queens's skilled technicians can restore any surface in your home to pristine condition, making future maintenance less troublesome. Contact us today by calling (718) 524-3351 or using our online scheduling option to schedule a free quote.