Our Caulking Services Provided an Excellent Restoration to This Shower in Queens, NY

July 03, 2024

It can be challenging for homeowners to keep their showers clean and beautiful, as they are one of the most frequently used areas in the home. In many cases, standard cleaning methods may not be enough to deal with the damage caused by harsh cleaning products or daily wear and tear, requiring professional assistance. We recently received a request from a client in Queens, NY, experiencing a similar issue.


Over the years, her shower deteriorated, and despite her cleaning attempts, she was disappointed to see the surface still looked dirty and unappealing. After trying other methods that failed to deliver the results she was hoping for, she decided to seek professional help. While searching, one of her friends highly recommended our caulking services in Queens, New York, saying we had done an excellent job in his house earlier this month.

She visited our user-friendly website as her friend suggested and found all the necessary information. She had a great time reading through some of our informative blog posts and browsing our picture gallery, and was confident to fill our online scheduler to request a free evaluation at her convenience.

At Sir Grout, we strive to maintain a professional image that accurately reflects our commitment to providing top-notch service. Our team takes pride in their appearance and arrives on time, fully equipped with the knowledge and expertise to deal with any hard surface problem. We dress in sharp uniforms and drive well-marked vehicles to ensure our clients easily recognize us when we arrive.

We quickly assessed the issues in her shower and noticed the surface was in poor condition. The caulking was damaged and the deteriorated grout wasn't properly sealed. We explained that common grout is porous and is exposed to dirt, water, and other external agents when it's unsealed, which can cause staining, mold growth, discoloration, and decay. It's necessary to apply a special sealant to prevent further damage.

After the inspection, we suggested that our caulking services be used to restore the surface. Our restoration process features professional-grade equipment and exclusive products, which are the safest and most advanced on the market.

We provided a no-obligation quote and assured her we would address all the issues and revamp her shower. The owner was happy with the reasonable quote and our proposed solution, so she immediately requested to schedule the job on a future date and time that was convenient for her.

Ensuring the safety and security of our client's home is our top priority. We take utmost care from the initial free quote until the completion of the project. On the scheduled date, we arrived at her home and took necessary measures to protect the surrounding area while we worked. We then set up our equipment and proceeded with our multi-step process, keeping our client informed and addressing any doubts or queries regarding the job.

We started the process by thoroughly cleaning the area with a high-speed scrubber and our exclusive cleaner. This superior product is crafted with top-quality ingredients and ensures thorough cleaning without leaving any residue or damaging the surface.

Next, we used a steam cleaner to remove embedded dirt and mold spores. When the surface was spotless, we re-grouted the deficient areas on the shower floor, giving the surface a new look.

We continued the job by removing the damaged caulking and replacing it with epoxy. Unlike common mixtures, this resilient solution can withstand day-to-day wear, and it's ideal for showers because it's waterproof and resistant to stains, mold, and mildew.

For the following step, we sealed the grout lines on the walls with our flagship sealant, ColorSeal. Our high-quality product protects against dirt, water, stains, and other damage. It reduces wear and tear and makes maintenance easier, perfect for areas with heavy wear and tear.

ColorSeal is a top-tier sealant that provides grout with a consistent color and a completely renewed look, significantly enhancing the surface. Moreover, we offer a wide range of colors, which almost always ensures our clients can find the exact match for their tiles or choose a new one to give their surfaces a fresh look.

To finish the job, we buffed and sealed the tiles with a protective sealer. The sealant adds a resilient shield that enhances the beauty of the surface and can last for a long time with proper care.

After completing all the steps, we cleaned up and met with our client to show her the results. The surface's renewed appearance pleasantly surprised the owner and she was beyond thrilled because the shower looked even better than she had imagined.

She expressed her gratitude for a job that exceeded her expectations and promised to recommend our services to anyone facing similar issues with hard surfaces. She added that she would leave a five-star review on Google to ensure others know about Sir Grout's exceptional products and services.

We always prioritize providing our clients with recommendations and helpful tips for better maintenance. We suggested a weekly cleaning routine using only pH-neutral and soap-free cleaners such as Sir Grout's Natural Hard Surface Cleaner. Our non-toxic product delivers exceptional results without harming anyone in her household, including pets.

Using soap-based products or acidic substances can cause damage to the surface due to the harsh chemicals they contain. Additionally, these products can leave behind a sticky foam that can penetrate the grout, leading to discoloration, staining, and other problems.

Mold and mildew are dangerous fungi that thrive in dark and damp environments. It is essential to take measures to help prevent their growth. We recommend keeping the area well-lit, providing a source of fresh air, and drying the surfaces with a squeegee, towel, or terry cloth after using the shower.

Ready to have a beautiful shower? Rest assured, Sir Grout Queens has the expertise to restore your home's hard surfaces to like-new conditions and make future maintenance effortless. Contact us today by calling (718) 524-3351 or by using our online scheduling option to schedule a free quote.