This Countertop in Whitestone Has the Most Stunning Glow Thanks to Our Stone Polishing Techs

July 14, 2024

Stone surfaces demand a lot of care, but they will also steal all the looks when you have the right tools to preserve their natural shine. A homeowner in Whitestone wanted to restore the unique beauty of the countertops in her kitchen area, but her efforts did little to bring back that spark. The flat surface looked dull, and you only needed to stand next to it to see the scratch marks on the stone.


By that point, the homeowner feared that the cleaning tips she'd tried on the counter had done more harm than good, so she decided to get an informed opinion. She contacted Sir Grout Queens after reading about our stone polishing services in Whitestone , hoping to get a solution that could protect the surface through the household's daily routine. She didn't want to just get surface-level results that would fade as soon as she was back on kitchen duty.

All her remaining doubts were cleared during a phone call with one of our agents, and the homeowner took that chance to schedule an appointment with our crew. On the agreed-upon date, our specialists were at her doorstep, ready to inspect the kitchen counters.

During the evaluation, they quickly noticed that every surface looked worn down and that different factors had stripped the stone of its natural shine. Different products had left scratch marks on the counter and the discoloration was more visible on parts of the flat surface. When asked about it, the homeowner confirmed that she'd used chemical-based products during her weekly cleaning. Later on, she also tried lime and lemon juice as the damage started spreading to different parts of the kitchen.

Unfortunately, chemical-based cleaners are one of the main causes of etching on natural stone surfaces and most store-bought formulas fall into that category. The acidic imbalances in homemade products also add to the problem by corroding the stone over time, so most homeowners are left without options very early on. With this in mind, our specialists offered to polish every surface after using pH-neutral cleaners to remove any external elements. The homeowner was relieved by the knowledge that there was a solution in sight and didn't hesitate to schedule a new appointment.

At her convenience, our techs returned to the house the next day for the restoration. They prepared the area and soaked every countertop with a stone-safe cleaner. After scrubbing each surface and removing the residue, they got ready to start honing.

For this part, our crew used multiple sets of diamond pads, each of them with different levels of grit. They adjusted the grit while running the pads on the surface, making sure that all the marks disappeared from the stone. Then, they used polishing powders to bring the surface from a matte finish to a more natural-looking glow.

Lastly, our experts applied stone sealant on the counters, effectively enhancing their protection against wear and tear, as well as external elements like food residue, water, grime, and more. They removed the residue and made sure that everything was ready before calling the client back into the kitchen.

The homeowner and her family loved the result. They admired the stone's vibrancy and how it glowed with the light coming from the windows. After thanking our team for exceeding all her expectations, the client promised to recommend our services to all the people she knew in Whitestone.

Our techs had some additional tips to share before the end of the appointment. They told the client that pH-neutral cleaners were the best way to sidestep the risk of discoloration and surface damage because they don't have harsh ingredients or acidic imbalances in their formulas. Sir Grout's Natural Hard Surface Cleaner is the ideal solution to simplify the maintenance of natural stone and prevent the signs of etching. It removes dirt and stickiness in less time, leaving the surface glowing and spotless. Its formula also ensures that you don't have to deal with toxic fumes while going about your chores, so it's the best option all around.

Another recommendation was to avoid steel wools and other sharp tools since they can easily scratch delicate stone surfaces at the mildest contact. Instead, our specialists always recommend wiping any residue with a towel or a terry cloth.

Our final recommendation was a general reminder to keep an eye on the room's ventilation. If the kitchen area doesn't get enough fresh air throughout the day, it could make way for mold and other hygienic problems, so it helps to open the windows for a few hours just to be safe.

You can trust Sir Grout Queens with your stone surfaces because our skilled team knows the right way to care for marble, travertine, slate, and more. Natural stone surfaces can bring life to any part of your home, and we're here to help you achieve just that. If you have questions about our honing and polishing services, you can call (718) 524-3351 or schedule a free quote online to request an appointment. Also, don't forget to subscribe to our newsletter so you don't miss our latest promotions and updates.