A Countertop in Whitestone Has the Most Elegant Glow Thanks to Our Stone Polishing Techs

September 17, 2024

A couple in Whitestone had tried many ways to make their countertop shine, but time went on, and the serpentine marble surface didn't regain its initial sheen. The homeowners started worrying that their cleaning methods were doing more harm than good, so they decided to contact our stone polishing service in Whitestone.


For months, they'd been on the lookout for stone restoration tips, so they knew that Sir Grout Queens was the one to trust. Their earlier research also gave them a clue of what the problem might be; the couple agreed that the counter's exposure to external elements and chemical cleaners had played a part in all the marks that gathered on the flat surface.

The homeowner looked through our picture gallery to check the results of previous stone restoration services before contacting our techs via phone call to make their request. Our agent gladly assisted them, and a few minutes later, everything was arranged for an in-home evaluation.

On the appointed date, our experts arrived at the couple's home in Whitestone. They began their inspection as soon as they entered the kitchen area, and they immediately noticed the marble's worn appearance. For all its natural beauty, the dark marble surface looked dull, and the entire counter had been stripped of its shine, affecting the appearance of a large part of the kitchen.

As our techs explained, the maintenance of serpentine marble has its own set of challenges. While its surface is fairly resistant to etching, it's also softer than other types of natural stone, so it can get scratched from abrasive products or harsh scrubbing. Our team's assessment aligned with the couple's suspicions, so the clients didn't think twice before accepting the offer to have the counter polished with our professional equipment.

The restoration took place a few days later, and our specialists immediately got to work. They soaked the flat surface with a stone-safe cleaner and scrubbed off all traces of embedded dirt. Since our formula has no acidic imbalances, the work was done without subjecting the marble to abrasive ingredients.

Next, our techs used high-end diamond pads to hone the countertop, gradually eliminating all the marks until the surface had a nice matte finish. When it was time to restore its natural shine, they used a special polishing compound that left the marble glowing in record time.

By the end of the process, every inch of the countertop looked amazing, and the couple was impressed by the marble's vibrance. After thanking our crew for their assistance, they promised to recommend our services to all their friends and relatives.

Near the end of the appointment, our specialists shared some additional pointers for the maintenance of residential marble surfaces. Traditional cleaners are not hard to come by, but they will cause lasting damage to natural stone, especially when the surface is already exposed to traffic. That's why we always recommend trying pH-neutral formulas like Sir Grout's Natural Hard Surface Cleaner. Our product is a great way to remove stains and preserve your stone surfaces for years. Homeowners can leave their countertops looking spotless without mixing different cleaners because our high-quality formula works against the worst stains, including grease, mold, food residue, and more. It combines all the benefits that make pH-neutral cleaners so effective and helps you keep a healthier environment indoors without toxic fumes permeating your kitchen surfaces.

Serpentine marble demands a lot of care, but the right equipment can result in a quick process and the best results. To prevent scratch marks on the counter, our crew recommended avoiding steel wool and other abrasive tools. Routine cleaning works best if you stick to fabric tools like a towel or a terry cloth, as long as you remember to wash your utensils beforehand.

Last but not least, our experts reminded the clients to open the windows and doors if they noticed signs of moisture buildup around the sink. A large kitchen isn't likely to become stuffy in just a few hours, but a healthy dose of fresh air is still a welcome asset; it will keep stains from spreading around your surfaces and preserve the room's hygiene.

If you want to protect your stone surfaces against the effects of wear and tear, Sir Grout Queens is here to give them the care they deserve. Our specialists will provide a thorough restoration process to protect your high-traffic areas after bringing back their natural shine. Does it sound like something you need? Just call (718) 524-3351 or schedule a free quote online to request an appointment. You can also subscribe to our newsletter so you don't miss our latest promotions and updates.